You can make a booking for one of our properties in an easy, secure and really convenient way with Naples Rent Away. Reservations can be made 24 hours a day online at www.naplesrentaway.com or by emailing us at booking@naplesrentaway.com or texting or calling the property manager at (239) 206-2325

You should not worry about anything – several days prior to arrival, you will receive an e-mail or message with pre-arrival information. Upon arrival at the vacation rental property, you will unlock it with a unique code that will be valid for you and you only and changed immediately on the day of your departure. There will be a garage opener inside the house, which we kindly ask you to leave inside before leaving. Failure to do so may result in additional fee that we would need to charge you. The usual check-in time is 4:00 p.m.

Several days prior to arrival we will send you all the check-in information that you would need regarding the property you are staying at. This information will include a door code to enter that will be valid for your reservation only until the day you check out due to security reasons.

The maximum number of guests allowed varies across properties.

The New Diamond in Naples – up to 10 people

The Heart of Naples – up to 9 people

The Coral of Naples – up to 10 people

World Tennis Club Renovated Condo – up to 6 people

Please have in mind that only the undersigned in the residential rental agreement people are allowed to stay at the properties!

Due to COVID-19 and unforeseen circumstances, and in order to feel on the safe side, we have chosen a flexible cancellation policy – if any reservation is cancelled up to 14 days before arrival, you will receive back your deposit, if cancelled up to 7 days prior to arrival, you will get 50 % of the deposit and if cancelled less than 7 days – there will be no refund. If you have been diagnosed with COVID-19 prior to arrival, please contact us ASAP so that we can make a decision that will be reasonable for both sides.

Check-out time is promptly at 11:00 a.m. We kindly ask you to understand that for your convenience and perfect stay we need substantial time to clean each home to our very high standards. Besides, our vacation rental properties adhere to COVID-19 safety standards, so this makes it even more time-consuming. That is why please adhere to the set check-out time so that we can turn the home over for the next guest.

Should you need to check-in earlier or check-out later, please make sure you have contacted us via mail or phone call/text message, so that we ascertain the readiness of your home for an earlier arrival or later departure.

We will send you all the needed information regarding your stay at our properties prior to arrival. However, should you need anything, may any questions during your stay arise, or should you have an emergency, please send us an e-mail at at booking@naplesaway.com or texting the property manager at (+1) 239 – 206 -2325 or at 630-935-8456 (in case of an emergency). We ask that guests limit any after-hour calls to emergencies only.

• Freshly laundered linens on ready made beds
• Additional linens in case you need such
• Bath towels, hand towels and wash cloths
• Beach towels, beach chairs, umbrellas (please contact us for exact number of these in each of the properties)
• All of our vacation rentals have a fully equipped kitchen with stainless steel appliances, basic cookware, dinnerware, flatware and serving utensils
• A starter kit with dish soap, laundry detergent, paper towels and toilet paper
• Blender, toaster and coffee machine
• Iron and ironing board
• Several smart blu-ray TVs
• Complimentary free high speed Wi-Fi
• Air conditioning and heating
• Heated pools
• 2 kayaks in one of our properties
• Bicycles in some of our properties

Upon your arrival, the vacation rental homes will be professionally cleaned and prepared. In case you need mid-stay or daily housekeeping services, please contact us at booking@naplesrentaway.com so that we can check whether there is such possibility at the time of your stay for an additional fee.